Privacy & Security

Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last updated: January 2025

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At Bettershot.io ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product photography service.

Personal Information

We collect information you provide directly to us, including:

  • Name and email address when you create an account
  • Payment information for subscription services
  • Profile information and preferences
  • Communications with our support team

Usage Information

We automatically collect certain information about your use of our service:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Performance and error logs

Content Information

When you use our AI photography service, we process:

  • Original product images you upload
  • Generated enhanced images
  • Editing preferences and settings
  • Project metadata and organization

We use the information we collect to:

Provide and improve our AI photography services
Process your images and generate enhanced versions
Manage your account and subscription
Provide customer support and respond to inquiries
Send important service updates and notifications
Analyze usage patterns to improve our platform
Ensure security and prevent fraud
Comply with legal obligations

Your Content Ownership

You retain full ownership of all images you upload to our platform. We do not claim any rights to your original content.

AI Model Training

We may use aggregated, anonymized data to improve our AI models, but we do not use your specific images for training without explicit consent.

Data Processing

Your images are processed using secure cloud infrastructure and are automatically deleted from our processing servers after generation is complete.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

With trusted third-party services that help us operate our platform (cloud hosting, payment processing, analytics)

Legal Requirements

When required by law or to protect our rights and safety

Business Transfers

In connection with a merger, acquisition, or sale of assets

With Your Consent

When you explicitly authorize us to share your information

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure data centers, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Your uploaded images and generated content are stored according to your account settings and subscription plan. You can delete your content at any time through your account dashboard.

Depending on your location, you may have the following rights:

Access:Request access to your personal information
Correction:Request correction of inaccurate information
Deletion:Request deletion of your personal information
Portability:Request a copy of your data in a portable format
Opt-out:Unsubscribe from marketing communications
Restriction:Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected].

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.

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Questions About Your Privacy?

If you have any questions about this Privacy Policy or our privacy practices, we're here to help.

Response Time

Within 48 hours